Terms of Use

You must be at least 18 years old, or have legal authority to enter into a binding agreement on behalf of an organization that is permitted to use the Platform. You may not use the Platform if you have been suspended or removed, or if applicable law prohibits your use.

You are responsible for:

• Maintaining the confidentiality and security of your login credentials and authentication factors.
• All activities that occur under your account, whether or not authorized by you.
• Ensuring that account and organization information is accurate, complete, and kept up to date.
• Promptly notifying us of any suspected compromise or unauthorized use of your account.

We may suspend or terminate accounts that we reasonably believe are compromised, used in violation of these Terms, or present a security or legal risk.

You agree not to:

• Upload, transmit, or distribute unlawful, harmful, fraudulent, defamatory, infringing, obscene, or otherwise objectionable content.
• Attempt to gain unauthorized access to the Platform, other tenants, accounts, data, or underlying systems (including probing, scanning, or bypassing access controls).
• Reverse engineer, decompile, or disassemble any part of the Platform except where applicable law expressly permits and cannot be waived by contract.
• Interfere with or disrupt the integrity or performance of the Platform or third-party services it relies on.
• Use the Platform to send spam, phishing, malware, or abusive communications, or to engage in fraudulent or deceptive practices.
• Use automated means to access the Platform in a manner that places unreasonable load on our systems or violates rate limits or documentation.
• Resell, sublicense, or provide unauthorized time-sharing or service-bureau access to the Platform unless expressly agreed in writing.

We may investigate suspected misuse, cooperate with law enforcement, and restrict or terminate access where reasonably necessary to protect the Platform, users, or third parties.

Each organization ("Business" or "tenant") operates in a logically isolated environment. You may access only data and features that your role and permissions explicitly authorize for your Business.

Any attempt to access, export, or infer another tenant's data without authorization is strictly prohibited and may result in immediate suspension, termination, and referral to appropriate authorities.

As between you and us, your organization retains ownership of content it uploads or creates on the Platform (including courses, lessons, files, and similar materials). We do not claim ownership of your course materials.

You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, display, and distribute your content solely as needed to provide, secure, improve, and support the Platform (including backups, redundancy, and format optimization).

You represent and warrant that you have all rights necessary to upload and use your content on the Platform, and that your content does not violate applicable law or third-party rights.

Files uploaded to the Platform:

• May be stored using object storage and other cloud infrastructure operated by us or our subprocessors.
• May be scanned, processed, optimized, or transcoded for security, performance, accessibility, or reliability (for example, malware scanning or media processing).
• Must comply with documented file types, size limits, quotas, and acceptable-use requirements.

We may remove or disable content that violates these Terms, poses a security risk, or that we are required to remove by law or a lawful request from a competent authority.

Paid plans are billed according to the pricing and billing terms presented at purchase (including currency, billing cycle, and taxes, where applicable). Payments may be processed by third-party payment providers (for example, Razorpay). You authorize us and our payment providers to charge your chosen payment method for applicable fees.

Failure to pay amounts when due may result in suspension or termination of access to paid features or the Platform. Unless expressly stated otherwise in a written agreement or required by applicable law, fees are non-refundable.

You are responsible for providing accurate billing information and for any fees charged by your bank or card issuer.

We aim to provide reliable service, but we do not guarantee uninterrupted or error-free access. The Platform may be unavailable due to maintenance, upgrades, internet or telecommunications failures, force majeure events, or causes outside our reasonable control.

We may modify, deprecate, or discontinue features with reasonable notice where practicable. Continued use after changes become effective constitutes acceptance unless applicable law requires otherwise.

We may suspend or terminate access to the Platform if we reasonably believe you have violated these Terms, payment obligations are unmet, we must comply with law, or continued use poses a security or legal risk.

You may stop using the Platform at any time. Upon termination, provisions that by their nature should survive (including ownership, confidentiality, limitations of liability, indemnity, and governing law) will survive.

Export or retention of your data after termination may be governed by your plan, in-product settings, and our Privacy Policy.

To the maximum extent permitted by applicable law, we and our affiliates, directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, goodwill, data, or business opportunities, arising out of or related to your use of the Platform, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our aggregate liability arising out of or related to the Platform for any claim will not exceed the greater of (a) the amounts you paid us for the Platform in the twelve (12) months before the event giving rise to liability, or (b) INR 10,000, unless a higher mandatory minimum applies under applicable law.

We are not responsible for data loss caused by your actions (for example, deletion by authorized users), third-party service failures, or issues outside our reasonable control.

Except as expressly required by applicable law, the Platform is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Platform will meet your requirements, be uninterrupted, timely, secure, or error-free, or that defects will be corrected.

You will defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your content, your use of the Platform, your violation of these Terms, or your violation of applicable law or third-party rights.

We and our licensors own all rights, title, and interest in and to the Platform, including software, branding, documentation, and related intellectual property. Except for the limited rights expressly granted in these Terms, no rights are granted to you by implication, estoppel, or otherwise.

Feedback you provide may be used by us without obligation or restriction, subject to our Privacy Policy.

We may update these Terms from time to time. We will post the updated Terms on this page and update the effective date. If changes are material, we will provide additional notice where required by law (for example, by email or in-product notice). Your continued use of the Platform after the effective date of changes constitutes acceptance of the revised Terms, except where your express consent is required.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to applicable law, you agree that the courts located in Bengaluru, Karnataka, India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Platform, unless we elect another competent forum where permitted by law.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce a provision is not a waiver of our right to enforce it later. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

These Terms, together with our Privacy Policy and any order form or written agreement referencing these Terms, constitute the entire agreement between you and us regarding the Platform and supersede any prior oral or written understandings on the same subject.

For questions about these Terms or legal notices, contact us at hello@qubinest.com.